‘Then I asked him about all this trouble with the volcanic ash cloud. I said if we’re in the EU, why were people allowed to charge stranded tourists €500 for a coach ticket to take them to Calais – that’s €500 for children as well?
‘Why didn’t the other European governments step in to stop that? And what happens now?
‘When the airports were closed, the volcanic ash was top priority but now they’re open, it’s just disappeared – how can that be? The volcano’s still erupting and people need help and advice on claiming compensation, but it’s just disappeared off the map, hasn’t it?’
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